Privacy Policy

**Privacy Policy**

 Velanox is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit or make a purchase from velanox.com.

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 **1. Information We Collect**

When you visit our site or place an order, we may collect the following types of information:

- Personal Information: Name, email address, billing/shipping address, phone number

- Payment Information: Processed securely via trusted third-party payment processors (e.g.,Credit Card、Paypal or Apple Pay...)

- Device Information: IP address, browser type, time zone, and cookies

- Order Details: Products purchased, purchase date, and amount

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 **2. How We Use Your Information**

We use your information to:

- Fulfill your orders and process payments

- Communicate with you about your order status

- Provide customer support

- Improve our website and shopping experience

- Comply with legal obligations

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 **3. Sharing Your Information**

We do not sell or rent your personal data. We may share your information with:

- Shipping partners (to deliver your order)

- Payment gateways (e.g.,Credit Card、Paypal or Apple Pay...)

- Analytics providers (e.g., Google Analytics)

- Legal authorities when required by law

 All third parties are required to maintain the confidentiality of your information.

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 **4. Data Retention**

We retain your personal information for as long as necessary to provide you with our services, and for legal or tax reporting obligations.

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 **5. Cookies & Tracking**

Our website uses cookies to provide essential functionality and to analyze site traffic. You may choose to disable cookies through your browser settings, though this may affect site functionality.

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 **6. Security**

We implement industry-standard security measures (SSL encryption, PCI-compliant gateways) to protect your personal and payment information.

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 **7. Your Rights**

Depending on your location, you may have the right to access, correct, or delete your personal information. To make such a request, please contact us at velanox.team@gmail.com.

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 **8. Changes to This Policy**

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

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 **9. Contact Us**

If you have any questions or concerns about this Privacy Policy, you may contact us at:

 📧 velanox.team@gmail.com

 Last updated: July 1, 2025