FAQ
📦 Shipping & Delivery Time
- Orders are processed and shipped within 2–4 business days.
- Estimated delivery time: 7–14 business days, depending on logistics and customs.
- Delays may occur during peak seasons or holidays.
- A tracking number will be provided once your order ships.
📝 Can I change or cancel my order?
Yes, please contact us within 6 hours after placing your order.
Once the order has entered the shipping process, changes or cancellations are no longer possible.
🎨 Why is the color slightly different from the photos?
Lighting, screen settings, and photography may cause slight color variations.
If you believe the item is incorrect or defective, feel free to contact us.
🔄 What if I receive a wrong or defective item?
If you receive a damaged, defective, or incorrect item, please send us photos.
We will offer a replacement, reshipment, or refund.
📍 Can I change my shipping address?
Yes, as long as the order has not been shipped yet.
Once the package is in transit, the address cannot be modified.
↩️ Can I return my order?
Yes, returns are accepted within 30 days of receiving the product.
Items must be unused and in their original packaging to qualify.